Softbox AtlasSupport ↗

LAST UPDATED · SEPTEMBER 27, 2026

Privacy, plainly.

Softbox Atlas stores lighting plans, notes and selected reference photos locally. The app has no account, ads, behavioral analytics, advertising tracking or app-operated cloud synchronization. Optional Pro subscriptions are processed through Apple App Store or Google Play and RevenueCat.

Your lighting notebook

We do not receive your plans or reference photos. A photo is accessed only when you choose it through the system picker. A local copy is attached to its lighting set. Device or operating-system backups may include app data according to your own settings.

Sharing and backups

Sharing a diagram opens the system share sheet; you choose the destination. A standard diagram PNG includes equipment, directions, relative output and your shoot notes. A Pro 4K diagram PNG contains the enlarged canvas. A Pro PDF shoot sheet can include its equipment list, notes and a reference photo only when you choose to include that photo. Portable JSON backups contain lighting plans, notes, project and personal-recipe metadata, but not photo files. Backup and import remain free. Apps or services you select have their own privacy practices.

Optional Pro purchases

When you use Pro, the platform store processes payment and RevenueCat helps us verify access and restore it. The store and RevenueCat may process an anonymous app user identifier, product and transaction identifiers, purchase history, renewal or billing status, storefront and currency. RevenueCat provides commerce analytics needed to operate subscriptions; we do not send lighting plans, notes or reference photos to RevenueCat. This purchase data is required for Pro and is transmitted securely. Store payment details remain with the store. See RevenueCat’s privacy policy and your store’s privacy information.

To ask us to delete an anonymous RevenueCat purchase profile, follow the Softbox Atlas data-deletion steps. Deleting a profile does not cancel a store subscription; manage or cancel it through Apple or Google Play. We will not ask for a password or payment card number.

Deleting data

Delete a lighting set inside the app, or remove the app's stored data using system settings. Local last-good backups may retain prior plans; removing the app and its data removes the app's local notebook. Copies you shared and system backups are controlled separately by you and your chosen services.

This website and support

The site does not include advertising or analytics scripts. Our hosting provider may process ordinary request information to deliver and protect the website. If you send the support form, your email address and message are processed to answer that request. Do not send passwords or private photographs. We do not use support messages for marketing.

Questions

Use the support form for privacy questions.