Softbox AtlasSupport ↗

YOUR NOTEBOOK, YOUR CHOICE

Delete your Softbox Atlas data.

Softbox Atlas has no account. Lighting sets, notes and reference photos stay on your device unless you choose to share or export them.

Remove plans from your device

Delete individual lighting sets in the app. To remove the whole notebook, remove the app and its data through your phone’s system settings. Local backup files you exported and copies you shared must be deleted wherever you saved or sent them; we cannot access those copies.

Request deletion of purchase data

If you used Pro, send a deletion request through our support form. Say that it concerns Softbox Atlas and tell us whether you purchased through Apple or Google Play. If available, include an order or receipt identifier so we can locate the correct anonymous RevenueCat purchase profile. Do not send a password, payment card number, or private photograph. We will reply if we need another way to identify your profile.

After verifying the profile, we delete its anonymous customer record and purchase history from our RevenueCat workspace. We do not retain a separate copy of your lighting plans or photos. A deletion request does not cancel a live subscription; cancel or manage it through Apple or Google Play separately.

What may remain

Apple and Google keep their own transaction records under their policies. RevenueCat may retain limited information when required by its privacy policy or law. We keep support correspondence only as needed to handle the request and applicable obligations; we set no additional retention period for a deleted RevenueCat profile in our own systems. System backups and previously shared copies are controlled by you and your chosen services.

Read the Softbox Atlas privacy policy for the full data handling description.